SHIPPING POLICY

We currently ship within Canada

Processing Times

Orders are handmade and processed within 2–7 business days. You’ll receive tracking info once your order ships.

Shipping Rates

Shipping rates are calculated at checkout based on your location and package weight.

Lost or Delayed Packages

We’re not responsible for delays caused by postal services, but will do our best to help resolve issues.

RETURN & REFUND POLICY

Due to the personal and perishable nature of skincare, we do not accept returns or exchanges.

If your order arrives damaged or incorrect, please contact us at siglarrvikingnaturals@gmail.com within 7 days of receiving it. We’ll gladly replace damaged items or offer a store credit.

DISCLAIMER

Our products are handmade with natural ingredients and are not intended to diagnose, treat, cure, or prevent any medical condition.

Statements on this website have not been evaluated by Health Canada or the FDA. Always perform a patch test and consult a healthcare provider before use, especially if you are pregnant, nursing, or have sensitive skin.

PRIVACY POLICY

Last updated: June 2025

At Siglarr Viking Naturals, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect
  • Personal information: name, email, shipping address, billing info

  • Payment data (processed securely via payment processor)

  • Analytics data (e.g. page views, device type via Google Analytics)

  • Contact forms or newsletter signups

How We Use Your Information
  • To process and ship orders

  • To provide customer support

  • To improve our website and user experience

  • To send occasional marketing emails (you may unsubscribe anytime)

Data Protection

We implement security measures to protect your information and never share, sell, or rent your data with third parties—except to fulfill your order (e.g. shipping carriers or payment processors).

Your Rights

You may request access to or deletion of your personal data by contacting us at [your email].

TERMS & CONDITIONS

Effective Date: June 2025

By using this website and purchasing from Siglarr Viking Naturals, you agree to the following terms:

1. Product Use

Our skincare products are for external use only. Always read ingredient lists before use and consult your doctor if you’re pregnant, nursing, or have a known condition.

2. Pricing & Payment

All prices are listed in CAD and subject to change. Payments are processed securely through our payment provider.

3. Orders & Shipping

We reserve the right to refuse or cancel orders. All products are made to order and ship within  2-7 business days, unless otherwise noted.

4. Returns & Refunds

Due to the nature of our products, all sales are final unless the item arrives damaged. Please see our full Return Policy for more information.

5. Intellectual Property

All content (text, images, branding) is the property of Siglarr Viking Naturals. Please do not use it without permission.